PRIVACY POLICY
Sol Mart is dedicated to providing you with high-quality services, and this policy describes our continuous commitments to you in terms of how we manage your Personal Information.
We have embraced the Australian Privacy Principles (APPs) included in the Privacy Act 1988. (Cth). The NPPs govern how we collect, use, disclose, store, protect, and dispose of your personal information.
The Australian Privacy Principles are on the Australian Information Commissioner’s website.
WHY DO WE COLLECT PERSONAL INFORMATION AND WHAT IS PERSONAL INFORMATION?
Personal data is information about a specific person. Names, addresses, e-mail addresses, phone and fax numbers are examples of Personal Information we gather.
This Personal Information is received in a variety of methods, including by telephone and fax correspondence, email, our website www.solmart.com.au, and third-party sources. We cannot guarantee the content of third-party websites or their policies.
We collect your Personal Information primarily to provide our services to you, provide information to our clients, and market to you. In instances where you would reasonably expect such use or disclosure, we may additionally use your Personal Information for secondary purposes closely related to the original objective. You can unsubscribe from our mailing and marketing lists at any moment by sending us an email.
When we collect Personal Information, we will tell you why we are collecting it and how we intend to use it, if appropriate and possible.
SENSITIVE INFORMATION
The Privacy Act defines sensitive information as information or an opinion regarding a person’s racial or ethnic origin, political opinions, membership in a political organization, religious or philosophical beliefs, credit card information, or criminal background.
We will be using sensitive information for the below purposes only:
- 1. for the primary reason for which it was collected
- 2. for a secondary reason that is directly related to the original reason for which it was obtained
- 3. With your permission; or if the law requires or authorizes it.
THIRD PARTIES
We will be gathering your Personal Information from you if it is reasonable and possible only. Third parties may, provide us with information in specific circumstances. In this event, we shall take reasonable steps to ensure that you are aware of the information that the third party has submitted to us.
DISCLOSURE OF PERSONAL INFORMATION
Your Personal Information may be exposed in a variety of situations, including the ones listed below:
- Third parties with whom you have given your consent to the use or disclosure; and as needed or approved by law.
SECURITY OF PERSONAL INFORMATION
Your Personal & Sensitive Information is held in a way that protects it from unauthorized access, modification, or disclosure, as well as misuse and loss.
We shall take reasonable steps to discard or permanently de-identify your Personal Information when it is no longer needed for the purpose for which it was received. The majority of Personal Information will be kept in client files, which will be kept for a minimum of seven years.
ACCESS TO YOUR PERSONAL INFORMATION
You have access to the Personal Information we have about you and can update and/or amend it, subject to some exceptions. If you would like access to your Personal Information, please contact us in writing.
Sol Mart will not charge a fee for your access request, but an administrative cost for producing a copy of your Personal Information may be charged.
We may need identification from you before releasing the requested information in order to protect your Personal Information.
MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION
Maintaining the accuracy of your Personal Information is critical to us. We will make every effort to ensure that your Personal Information is accurate, complete, and current. If you or ABC discovers that the information we have is out of date or incorrect, please notify us as soon as possible so that we can update our records and continue to serve you with high-quality services.
POLICY UPDATES
This Policy is subject to modification and is published on our website.
PRIVACY POLICY COMPLAINTS & ENQUIRIES
For any query or complaint about our Privacy Policy, please contact us at:
- Address: Suite 1, 65 Doody St Alexandria, NSW-2015 Australia.
- Email ID: [email protected]
- Contact no: 1300 100 234
